Best Western The Croft Hotel - Darlington

Croft On Tees, Darlington, United Kingdom, DL2 2ST  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Best Western The Croft Hotel - Darlington

Free Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

Late check-in

24-hour reception

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Welcome drink

Cafe

Coffee shop

Fitness/ Gym

Fitness center

Spa and relaxation

Beauty treatment

Solarium

Laundry

Overview

Best Western The Croft is a 3-star hotel providing a comfortable accommodation near to Balfour Webnet Darlington Arena, Durham Castle and Forbidden Corner. Renovated in 2004, the quiet hotel has welcomed guests since 1900.

The property enjoys superb location steps away from a theater, a museum and a castle as well as a valley and parks. The venue is 6 km away from the city center.

Best Western The Croft Hotel offers a beautiful view to its guests.

Best Western The Croft Hotel lies within 10 minutes’ drive to Durham Tees Valley airport.

Rooms

The rooms in Best Western The Croft Hotel come with an iron with ironing board, LCD TV, a laptop safe, a mini bar and complimentary wireless internet. Some rooms have the bridge view. Decorated in modern design with carpet floor, the rooms feature en suite bathrooms equipped with a hairdryer, a shower and free toiletries.

Eat & Drink

The traditional restaurant serves tasty contemporary meals.

Services

Best Western The Croft Hotel offers a lift, a storage room and a safety deposit box as well as a conference room, a business centre and a photocopier for business guests.

Relax

Guests will appreciate a sauna, a steam room and a solarium provided on site. On-site fitness facilities include a fitness centre and a gym.

Internet

Hotspot wireless internet access is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Number of rooms:   20.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • On-site parking
  • Off-site parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Luggage storage
  • No elevators
  • Currency exchange
  • Gift/Newsstand
  • Coffee shop

Sports & Fitness

  • Fitness center
  • Golf course

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Welcome drink

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Leisure/ TV room
  • Solarium
  • Beauty treatment

Room facilities

  • Air conditioning
  • Individual heating
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • Older children/adults may stay at the price of GBP 20 per person per night in an extra bed. 
  • All children under the age of 2 may stay at the price of GBP 10 per person per night in a crib. 
  • All children under the age of 2 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Best Western The Croft Hotel - Darlington Darlington location
Show big map »

Hotel Address:

Croft On Tees, Darlington, United Kingdom, DL2 2ST

Get directions
City Center
  • Darlington
    3.2 mi
Airports
  • Bus stop
    2.9 mi
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of rooms:
    20

Hotel Awards

UKHOTEL AWARDSRecommendedDarlingtonBest Western The Croft

According to guest reviews, the hotel has been rated as
Best 3 Star Hotels in United Kingdom

Use Badge

Rooms and availability

Best Western The Croft photos Exterior Hotel information
Standard Double Room
  • Room size:

    165 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Double room

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Trouser/pants press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Single room

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Trouser/pants press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Double room

Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Trouser/pants press
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bathrobe
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Radio
Room Description:

Double room

Best Western The Croft photos Exterior Hotel information
Superior King Room
  • Room size:

    205 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Toilet
  • Dining:Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Best Western The Croft photos Exterior Hotel information
Executive King Suite
  • Room size:

    185 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Wardrobe/closet
  • Carpeted floor
  • Telephone
  • Trash cans
  • Bathroom:Bathroom
  • Walk in shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Dining:Electric kettle
  • Refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Wake up service
  • Radio

Best Western The Croft Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • South Park2.1 mi
  • Maidendale Nursery & Childrens Centre2.7 mi
  • Maidendale Nature & Fishing Reserve2.7 mi

Stadiums

  • Balfour Webnet Darlington Arena1.9 mi

Local attractions

  • High Cross House4.9 mi
    Dartington Hall Estate, Totnes
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      20

    Hotel Awards

    UKHOTEL AWARDSRecommendedDarlingtonBest Western The Croft

    According to guest reviews, the hotel has been rated as
    Best 3 Star Hotels in United Kingdom

    Use Badge

    Hotels nearby
    Judges Hotel Yarm
    3 stars
    14 km
    Cities nearby

    Best Western The Croft Reviews

    Guest reviews are submitted by our customers after their stay at Best Western The Croft

    Average guest rating

    6.8out of 10
    Very good
    Based on 49 reviews

    Rating by category:

    Location
    7.3
    Rooms
    7.2
    Service
    7.5
    Value
    8.5

    Guest reviews

    • Group of friends
      8.8

      Very friendly service..........excellent food. Lovely country side............in easy reach of various points of interest. We visited Durham,and Beamish during our stay.

      Constructive Critisism of the Feshui room....No mirror in the bedroom. For a lady to use a hairdryer,the plug was under the T.V.Difficult to manage without being able to see in a mirror. Otherwise no other problem.

    • Older travelers
      7.4

      The staff were great & very attentive, food was well prepared, tasty and the memu was just right. Felt comfortable throughout our stay

      Beginning to need a refurb, some of the paintwork was peeling off and looked like a good scrub up was needed all round. Wouldn't stop us staying again though, overrall our stay was great .

    • Couple
      5.8

      The small sauna/steam room were a nice touch although the steam room was out of service at the time of my visit. Breakfast was good. Staff were very nice and friendly.

      My room was right above the fitness suite and i could hear the TV in the gym at night and early in the morning and my room was also next to the corridor fire door which was banged every time it was opened.

    • Older travelers
      5.4

      Breakfast was very good and the time of is service fitted in well with our plans.

      The bed clothes where old fashioned and the top cover was not of the standard I would expect in a hotel.

    • Older travelers
      5.4

      We arived back at the hotel at 11.15pm only to be locked out for the night.

    • Couple
      6.2

      Accommodating staff, excellent breakfast quality, good location and for a 3 star it was reasonable value.

      Showerhead was completely stuck and unusable, pillows were like lead slabs, doors slamming at 630am, ridiculously loud water pipes which started even earlier and room was totally slanted, felt like we were on a cruise ship!

    • Single
      7.4

      Large rooms and rather quirky

    • Older travelers
      9.6

      lovely room excellent staff they were all a credit to the hotel will stay there again

    • Older travelers
      7.4

      served the purpose for an overnight stay close to an event we were attending the next day.

      a very large hotel but it seemed we were the only guests. would have eaten in the restaurant but did not fancy the prospect of being the only ones there so had to take a taxi ride to a nearby village, which was not quite the plan.

    • Single
      8.8

      Staff were extremely friendly and helpful. Good choice of food with bar meals, bistro and restaurant available.

    • Older travelers
      10.0

      Friendly staff and excellent service from all aspects. Large rooms and bathroom. Traditional style retaining the aspects of hotel service that seems to have been lost at a lot of newer facilities these days

    • Group of friends
      3.8

      The staff at the reception were unprofessional and unhelpful. The room was extremely cold and instead of finding the solution, they told us that it wasn't financially viable for them to put the heating on and gave us grief when we asked for a duvet. The temperature of the shower was hard to control and it was always too hot or too cold and the shower room was very cold as well, therefore showering in the morning was very uncomfortable. Finally, the quality food at the hotel wasn't good enough for the price that they charged. On Booked.net it mentions that it is a four stars hotel when actually it is only three stars.

    • Older travelers
      6.2

      Nice Friendly Staff

      When booking this break I was not told that the Hotel had recently been taken over and was in major refit condition. I am sure it will be fine on completion but the present state is nothing like the photos shown on promotional blurb. Had I known I would not have booked.

    • Older travelers
      6.2

      Room renovation completed to poor standard

    • Older travelers
      3.8

      location

      arrived at hotel after 2pm, had to wait room was not ready. room was sloping, bed not comfortable not told about different times of breakfast and evening meals.

    How to reach hotel

    hotel Best Western The Croft Hotel - Darlington Darlington location
    Show big map »

    Hotel Address:

    Croft On Tees, Darlington, United Kingdom, DL2 2ST

    Get directions
    City Center
    • Darlington
      3.2 mi
    Airports
    • Bus stop
      2.9 mi
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of rooms:
      20

    Hotel Awards

    UKHOTEL AWARDSRecommendedDarlingtonBest Western The Croft

    According to guest reviews, the hotel has been rated as
    Best 3 Star Hotels in United Kingdom

    Use Badge